The Medical Centre, 7 Hill Place, Arbroath, DD11 1AD

Telephone: 01241 431 144
Out of hours: 111

General Patient Information

Are You a Carer?

It is helpful to know if you have a Carer (someone who takes on an unpaid caring role) or if you are a Carer for someone else. We have a page dedicated to Carers where you can also register with us as a carer so we can provide you with additional support.

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Let us Help You with a Healthy Heart

Join Heart Matters, the free service from the British Heart Foundation

FREE:

  • Regular issues of "Heart Health" magazine
  • A helpline dedicated to Heart Matters
  • A HeartMatters "heart risk" tape measure
  • Personalised information plus local activities
  • "A quick guide to Heart Health" packed with facts
  • Email alerts for a healthier lifestyle
  • A 5-a-Day Food Diary to help you eat well

Join Today!

All you have to do is visit bhf.org.uk/heartmatters or call 0300 330 3300 and answer a few simple questions.

Complaints Procedure

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

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Comments and Suggestions

Arbroath Medical Centre is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing our comments & suggestions form.

Your comments will help us to maintain our high standard of service.