Telephone 01241 431 144 Out of hours 111

National Health Service Scotland Logo

General Patient Information

Are You a Carer?

It is helpful to know if you have a Carer (someone who takes on an unpaid caring role) or if you are a Carer for someone else. We have a page dedicated to Carers where you can also register with us as a carer so we can provide you with additional support.

Top of Page

Complaints Procedure

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact reception supervisor who will deal with your concerns appropriately.

Arbroath Medical Centre Complaints Procedure (Microsoft Word).

Top of Page

Comments and Suggestions

Arbroath Medical Centre is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please give us feedback on our performance by completing a comments form and placing it in the suggestion box in the waiting room.

Your comments will help us to maintain our high standard of service.